15-Day & 50 Working Hours Warranty Policy

Welcome to our Heavy-Duty Equipment Delivery Services page! At Equipment Trade USA, your satisfaction is our priority. We understand that sometimes things don’t go as planned, which is why we offer a 15-Day and 50 working hours warranty policy on all equipment purchases.

Here's how it works:

  • 15 Days & 50 Working Hours: Once you receive your equipment, you have a full 15 calendar days and 50 working hours to inspect it and decide if it's right for you.
  • 6-month Warranty: Equipment Trade USA will provide 6 month of warranty for each product that is sold.
  • Easy Returns & Exchanges: If you're not completely satisfied, simply contact us by email before 5 PM PDT on the 15th day, and we’ll handle the rest. It's that simple!
  • Full Insurance Coverage: Your equipment is fully insured during this period, so you don’t have to worry about any accidental damage or mishaps.
  • Buyback Option: If you choose to return the equipment, we offer a 100% buyback guarantee at the original purchase price (minus any fees or costs), as long as the equipment is still on your property and in its original condition.

    • Important Return Guidelines:

    To ensure fairness and maintain quality standards, we cannot accept returns under the following conditions:

  • Equipment has been modified or altered.
  • Equipment has been damaged or involved in an accident.
  • Equipment shows signs of alteration from its original condition.
  • Equipment has been used as collateral (encumbrance).

    If the return is approved, the delivery will be at no cost to you. Refunds for approved returns are processed quickly, but please allow 1-3 business days for the funds to appear in your account, depending on your bank.

    We aim to make your heavy equipment purchase as stress-free as possible, so you can shop with confidence knowing that you’re covered every step of the way. If you have any questions about our return policy, feel free to reach out to us!